Contact information

Our Luxury Support Team

We're here to provide exceptional service for your exceptional beauty.

Our luxury support team is available:

Monday–Friday: 9 AM – 6 PM EST
Saturday: 10 AM – 3 PM EST
Sunday: Closed
Email & Response Times
For general inquiries, email us at:
customerservice@flohcollection.com

Expect a response within 24 hours on business days.
Order Help
For order updates, tracking questions, or changes, please include your:

• Full name
• Order number
• Email used at checkout

This helps us assist you faster.
For professional partnerships, please email:
customerservice@flohcollection.com

A member of our team will contact you within 48 hours.